Our County is concerned that we will receive incomplete application packets and verification documents if we adopt phone interviews in lieu of face-to-face interviews. How have other states addressed this?
There are several ways that other states have addressed this issue. A consistent factor, however, of successful phone interview procedures across the country is preparationthe worker is prepared and prepares the client by being focused, clear, and well versed in what is expected and needed to complete the interview and process. In New York, they are re-examining the notice included in their application packet to provide more clarity about the process and what is needed to complete the application and interview process.
Related Questions
- When an application is sent in with incomplete information, how does MIChild or MDCH contact the client and how long do they have to return the documents?
- I have completed the online application, TeacherInsight and I submitted all of my supporting documents, why is my file still incomplete?
- Is phone verification of an application necessary or can it be done using Instant Messenger (AIM, MSN, Yahoo) / ICQ / Skype / Email?
