Our contact centre has ninety five employees, but we have a high turnover of staff. What sort of licence to you recommend?
Amtek’s licences are by concurrent users. This means that the licence purchased is for the number of employees who will be registered on the system at any one time. We do not charge for each user who has ever logged on to the system or on a pay-per-use basis. This means that for the example quoted we would recommend a 100 user licence. When an employee leaves the organization they can be deleted from the system, so freeing up a space for a new user. For safety training systems we recommend that users remain on the system permanently to give an audit history.
