OTA displays an activation error – is there an alternative way to activate the software?
This can arise where something is blocking the activation request such as anti-virus software or rules in a router or firewall. Manual activation is possible, as follows: • Start Outlook True Archive • Click on the grey “Configure” icon at the top right hand side to open the ‘Configuration’ screen • Hold down the [Control] key and click on the license tab • Enter your Registered Name and License key details and the click the ‘Manual Activation’ button. • A new page will open, select ‘Activate using a web browser on this computer’ and click ‘Next’. • Click on the URL link on the next page and a web page with the Installation ID pre-populated will open. • Click ‘Submit’ and you are given an ‘Activation Code’. • Now go back to the manual activation dialogue, click ‘Next’ and copy the activation code into the available fields (you can copy the whole code at once). • Now click on ‘Activate’, (take a note of the installation ID and Activation Code for your records), and then on ‘Done’ There
