OSU Physics Faqs : Linux : Applications and Utilities : Netscape : Why do apostrophes on some web pages appear as question marks in Netscape?
A detailed response is given at http://www.fourmilab.ch/webtools/demoroniser/. Here are some short answers from DejaNews: Answer 1: It’s people writing web pages with Windows software that uses the wrong character for apostrophes. Instead of the ‘ character, it uses a Windows specific character set that pretends to be iso-8859-X compatible but has characters in the “non printable control code” part of the ISO character sets. That’s why you see them as question marks. Answer 2 suggests sending a letter to the page owner: Dear XXX: In reading over your otherwise fascinating and useful website, I noticed documents that your web server alleges to be of content-type “text/html”, but which in fact are not. The HTML standard uses the 8-bit ISO Latin-1 character set, but you include characters that are outside of that, such as those whose decimal values are in the 146-149 range. This renders your pages in an illegal, non-standard, proprietary HTML variant, and consequently illegible to million
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