Orders & Returns What is CW’s return and exchange policy?
We gladly accept returns of unwashed, unworn merchandise that qualifies for a return or exchange within 30 days of the original order date. We’ll send you another color, a new size or an entirely different style. If you’d rather have a refund, we’ll also take care of that. The only fee is a 20% restocking charge for orders that do not qualify as a return (plus shipping). Merchandise that does not qualify for a return/exchange, or merchandise that is returned after 30 days (of the original invoice date) will be handled on a case-by-case basis. All order cancellations will incur a $5.00 charge and must be received within 24 hours of initial ordering. Shipping charges are not refundable. Please ensure the accuracy of your entire order before placing your order. If you order by phone, check your confirmation email immediately. We will do our best to reflect any changes after the order has been placed, but we cannot guarantee it. Reasons for returns or exchanges are: – We sent you a size di
