Operations Manuals – Who Should Write Them?
Should I get someone to write the operations manual? Yes. The operations manual is always the stumbling block in the development of systems within a business. It is perceived as a huge project requiring a huge amount of time and therefore it is too hard to do. As a result you continue to function just as you always have and never attain the freedom, lifestyle and growth that would be yours for the asking if you had fully documented systems in your business. Sad really. So who is this someone who is going to write it? Here are some options: You Your staff Temps You. No-one knows more about how each part of the business should function than you do. Whilst you are writing the manual, it gives you an opportunity to review every function and every staff member’s tasks, and this can lead to considerable improvements in productivity and efficiency. Now maybe you genuinely don’t have time to do it. In that case, it is imperative that it gets done without any further delay, as your business is
