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One of the members of my firm cannot access our BarBooks™ account even though his or her directory listing indicates they are with the firm. What do we do?

April 26, 2017account barbooks™ directory firm indicates listing members

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One of the members of my firm cannot access our BarBooks™ account even though his or her directory listing indicates they are with the firm. What do we do?

1 Answer

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A. The most likely problem is that the firm member is not connected to the firm in the OSB database, but instead simply put the firm name and address in their directory listing.