One of my terminals is displaying Failure Communicating with Terminal #2, what does that mean?
Terminal #2 is no longer communicating with the other terminals. General troubleshooting techniques should begin. – Sign on a Mgr #, use Mgr procedure #12 to set all terminals to active and save changes, continue to next steps if this does not fix it – Perform a SYSTEM RESET at terminal #2 – Disconnect and reconnect all communication cables – Use Mgr Procedure #12 to check comms status If the above steps do not fix the communication condition; – Perform a SYSTEM RESET at all terminals – Disconnect and reconnect all communication cables – Use Mgr Procedure #12 to check comms status If the above steps do not fix the communication condition; – Use Mgr Procedure #12 to set the terminal in question inactive and call Team Howard for service. By setting a terminal inactive you remove it from the network. If that terminal happens to have the CIB board installed in it, you may lose comms to the kitchen printers as many Micros configurations are using a CIB board as the gateway to the kitchen pr
