One of my friends is not able to operate any of her accounts. when she enters her password it does not open it?
If the “forgot password” link doesn’t help, your friend’s accounts may have been hacked or deleted. In case of a hacked account send a mail describing your problem to account-security-help@cc.yahoo-inc.com. If this doesn’t help, call Yahoo: 1-408-349-1572, explain to a customer service person what happened. They will ask you to do certain things and then they compare your original info with the changed info. To see how well this works, go to the links below…:-) http://answers.yahoo.com/question/index;… http://de.answers.yahoo.com/question/ind… If her accounts were deleted and not hacked, Yahoo will let her know when she tries the suggestion above. Good luck!