On the settings page, I can specify the “User response window” and the “Keyholder response window” – whats that mean?
The “user response window” is the amount of time you’re given to respond to an alarm before we contact your keyholders. The default period is 14 days. This means that if someone tries to unlock one of your notes, we attempt to contact you – and you alone – for 14 days, to give you the opportunity to say you’re still alive keep the note locked. If those 14 days pass and you don’t respond, then we will attempt to contact your keyholders for the duration of the “Keyholder response window” (the default is another 14 days). During that second 14-day period, your keyholders will have the opportunity to say that you’re still alive and that your notes should remain locked. Thus, the default behavior is to give you 28 days after someone tries to unlock your note before that person will be allowed to read the note. If you’re going to go travelling, or are the type of person who doesn’t check email very often, you should probably make these windows longer.
