On the RadioRemote One) Why does the transmitter fire the lights, but not my camera?
If the camera sync cord has reversible connections, try reversing them. If you are using a hot shoe adaptor, make sure that the cord comes out of the back end of the camera, not the front, and check that the hot shoe is well locked in place. Try unplugging the sync momentarily, and short the sync cord contacts together with a metal object, which should fire the system. If it does, there are problems with your camera or your hot shoe (if using an adaptor). If shorting the sync contacts together does not fire the system, the problem is in the sync cord or the transmitter. Contact our Service department to assess if repairs or replacement is necessary.
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- On the RadioRemote One) Why does the transmitter fire the lights, but not my camera?
