On the online banking application I see a field named Keyword what is it?
The field ‘Keyword’ is used for customers who have problems accessing their online banking account due to a lost or forgotten PIN. You are required to input a ‘keyword’ on the online banking applications; you can choose any word that you would remember and are encouraged to use a word which is not easily guessed by others. If you cannot access your online banking account due to a lost or forgotten PIN, you must call Newtown Savings Bank and provide the correct keyword in order to receive online banking access.
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