On the Control Center screen, what is the Closer Look Tab used for?
A. The Closer Look Tab lets you monitor an organizational level (except a person) separately from the rest of the site. To set the Closer Look Tab: click on the Closer Look Tab; click on Monitors on the menu bar and select Statistics Options. Click on Select Closer Look From Directory button. Click on the + or – signs to expand the listing. When you find the desired Organizational Level, click on it to select it. Click on the Set Closer Look button; click OK. From this point forward, the Closer Look tab will start to accumulate Call Statistics. If you wish to recalculate statistics, please go to DataManager. Click on Tools from the Menu bar, and click on Refresh All Statistical Data.
