OK, I left the power on, but when I turned on the TV monitor, all I got was a black screen or a blue screen. Whats going on there?
If you got a black screen, the first thing to check is to see if the VCR is turned on. If you were taping a previous program, the VCR will shut itself off and also turn off the monitor. Remember that the satellite signal runs thru the VCR to the monitor. Power up the VCR and the monitor should come back to CNN. If you got a blue screen that might sayno signal it may not be so easy. In that case you have to call the Convergent Help Desk for assistance. That number is 866-238-8495 toll free. They may be able to help you on the phone or they may have to send out a technician. We recommend that you turn on your monitor as soon as you come in if you are scheduled for a program that day. If you got CNN you are good to go. If you dont you still have some time to work the problem before the test pattern begins. If the technician has to come out, is there a charge? And who pays? The National Guard Bureau pays a yearly maintenance fee for each ARNG Warrior site. This covers the labor and parts r
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