Now that the Support Lifecycle policy has been announced, will hotfix support be reintroduced for Office 97?
No, extended hotfix support for Office 97 ended on February 28, 2002. Microsoft assisted support ended on January 16, 2004. Online self-help support will be available until at least January 16, 2005. Office 97 downloads for security-related issues will continue to be available through typical assisted support channels at no charge through January 16, 2004 or longer if demand warrants.