Nothing happened or the screen went blank when I tried to purchase?
Did one of the following problems occur? 1) your screen froze, 2) your screen went blank, 3) you were kicked off the internet or 4) nothing happened at all. In most cases, this is not caused by the web site itself but the presence of conflicting software on your system (e.g. adware, firewalls, etc). To see if a reservation was created, please use our Customer Support page to phone or email us. Please also alert technical staff that you are getting an error on the booking engine; please e-mail.
A very small number of users, depending on their web browsers, type of internet access or conflicting software on their system (e.g. adware), have informed us of a potential concern. They mentioned that when they clicked on the purchase button to book a ticket one of the following problems occurred: 1) their screen froze, 2) their screen went blank, 3) they were kicked off the internet or 4) nothing happened at all. This is not caused by the web site itself but the presence of conflicting software on their system (e.g. adware). To see if a reservation was created, please visit our Customer Support page and choose the “blank screen” option from the drop down menu.
