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No one in my organisation has ever complained of discrimination or harassment so we don’t need to do anything new, do we?

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No one in my organisation has ever complained of discrimination or harassment so we don’t need to do anything new, do we?

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People do not always feel able or confident enough to complain, particularly if the harasser is a manager or senior executive. Sometimes they will simply resign. One way to find out is to undertake exit interviews when people leave your organisation and as part of that process to ask if they have ever felt • harassed • bullied • or discriminated against at work. If it is possible, exit interviews should be undertaken by someone out of the individual’s line of management. Discrimination includes harassment, which can take place without management being aware of it. Organisations should make sure all their staff understand that harassment means any unwanted behaviour that makes someone feel either: • intimidated • humiliated • or offended That includes: • teasing • tormenting • name calling This applies to whoever the perpetrator may be. The victim’s perception of the effect of the behaviour is also important. Managers should take all practical steps to make sure staff understand that or

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