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New Q: Is there a hold on policy cancellation requests?

April 26, 2017cancellation hold new q policy requests

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Posted

New Q: Is there a hold on policy cancellation requests?

1 Answer

0

Posted

There is not a hold on policy cancellation requests. These requests are being processed as received. Due to the magnitude of requests, it is taking time to review the cancellation requests and enter the information in the company’s computer systems. The SDR is reviewing the current process to determine if improvements can be made that will allow for these requests to be addressed in a more timely and efficient manner.