Need assistance in resolving a problem with a certified product?
Drummond Group offers assistance in mediating problems with certified products. Drummond Group keeps an extensive audit trail during the interoperability tests of issues and their resolutions with participating vendors. If a problem happens in the field between two certified products from the same test round, please contact us at info2@drummondgroup.com. We will do our best to research and find resolution between the products and their respective companies. *Note, DGI makes no assurances of interoperability between software products-with-version NOT tested in the same test round.