Nearing expiration or expired subscriptions?
As a subscription is nearing its expiration date, each subscriber will automatically be sent an e-mail within 30 days prior to the date of expiration as a reminder to renew the MyHealthArchive subscription. On the day that a subscription expires, the subscriber will be provided a 30 day grace period during which time the subscription will remain active. Once this 30 day period lapses, there will be no exceptions to granting access to a personal Archive unless the subscription is renewed. Following this 30 day grace period, the subscription will expire and the subscriber will have to renew the subscription before being able to access the personal Archive. When the subscription is renewed, the information that has previously been documented in the subscriber’s Archive will again be made available to the subscriber using the subscriber’s previous USERNAMEs and PASSWORDs.
