My zero balance loans (paid off, charged off or adjusted) are appearing on my Past Due Aging reports, why?
Aging reports are printed strictly on due dates. On all zero balance loans, your next due date should be set out into the future, such as 12-31-30. You can set this date when posting the payoff or adjustment. If the account is already at zero balance, choose Add/Change a Customer and then, Change An Existing loan. Then you can change the Next Due Date on the Payment Data tab.
Related Questions
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