My Yo It’s Me – CashPass Prepaid MasterCard is denied at merchants and ATMs, but I know I have funds on my card. What do I do?
Make sure that you are using the card that is active. When you receive your personalized card in the mail and you activate that card, the temporary card is no longer valid. Make sure that if you activated your personalized card, and that you are using the card with your name on it. If you haven’t activated your personalized card, you should be using the card without your name.
Related Questions
- I returned a purchase I made using my Yo It’s Me - CashPass Prepaid MasterCard. How long does it take for the funds to go back on my card?
- My Yo It’s Me - CashPass Prepaid MasterCard is denied at merchants and ATMs, but I know I have funds on my card. What do I do?
- Can I load funds from my checking account to my Yo It’s Me - CashPass Prepaid MasterCard?