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My XiNCOM router cannot connect to the ISP?

April 26, 2017Connect ISP Router xincom

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My XiNCOM router cannot connect to the ISP?

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1. Check the Cable/xDSL modem is power on 2. Check the Cable/xDSL link light is on to verify a good physical connection. 3. Check the WAN port LED to verify if the Cable/ADSL modem is connected to the router: If your ISP Login method is following, please make sure the username and password are correct or not. 1) PPPoE Login 2) PPTP Login If your ISP is using dynamic IP addressing (DHCP) then the DHCP protocol does not have the authentication feature. Some Cable service providers often used the following to determine user’s identification. 1) MAC Address 2) Host Name 3) Domain Name Note regarding MAC Addresses: If you already registered the MAC Address of the PC to your ISP, you need to change the WAN port MAC Address of XINCOM router to be the same as the PC’s.