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My users sometimes get weird effects like an operation would be hanging and I can see “OutOfMemory” exceptions in my Onepoint log files – what can I do?

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My users sometimes get weird effects like an operation would be hanging and I can see “OutOfMemory” exceptions in my Onepoint log files – what can I do?

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Tomcat by default only uses a fraction of your physical memory, therefore, Onepoint Project can run out of memory if you use large project plans, many users and/or large attachment files (on most DBMS except Oracle). In this case, increase the Tomcat memory settings, e.g., via executing “export JAVA_OPTS=”-Xms256m -Xmx512m -XX:PermSize=128m -XX:MaxPermSize=256m” from your command line under Linux before starting Tomcat. The first two settings are the heap size (start heap size and maximal heap size); if you have sufficient physical memory we suggest configuring at least -Xmx1024 for 1 GB maximal heap memory size for a production-level installation.

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