My unit is no longer under warranty. Can I purchase DroboCare?
You can no longer purchase an out-of-warranty DroboCare support contract for 1st generation Drobos. (If your Drobo only has a USB interface (i.e., no FireWire connector), it is a 1st generation Drobo.) DroboCare can be purchased for all other actively-sold products which are out of warranty. Please see the Out-of-Warranty page for details and select the product to be covered from the “Product” drop-down list. IMPORTANT NOTE: DroboCare cannot be purchased for units in which the Warranty has been voided, i.e. by opening the unit in an attempt to repair it, or use of the unit in a manner in which it was not designed for. Please see the EXCLUSIONS AND LIMITATIONS section of the Warranty terms at the links below.