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My TV-Desi Box (Set-Top-Box) isn working. Why?

April 26, 2017Box set-top-box tv-desi working

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My TV-Desi Box (Set-Top-Box) isn working. Why?

1 Answer

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• Please ensure that your box is plugged in and powered on. The switch on the back should be in the “On” position and you should see the green power light on the front. • Make sure your internet cable is plugged in. • Test the internet connection on a laptop or computer. • If the amber light starts blinking on the box when you turn it on, it means your box is connected to the internet. • If you see the TV-Desi home page, this means you are connected to the internet. • If you are unable to access any channels, please go into the system configuration page by pressing the ‘Setup’ button on the remote and ensure that the Homepage is set to http://www.tv-desi.net • Make sure all access ports are open by visiting http://speed.neulion.com/neulion_tools.html, and clicking on the “Port Access””links.