My technical support staff wants to know more about how the site licenses works using IP addresses. What can I tell them?
When accessing PEN using a site license, the public IP address is always used. This means that if the computer you are using to access PEN is behind a firewall using nat/masquerading or a proxy server, the external interface on the nat/masquerading/proxy server is what represents the source of where you are connecting from. This IP address is what is verified, not the private IP address/range. If you have multiple public (external) IP addresses that will be used to connect to PEN, then each of them (the addresses provided by your ISP) will have to be entered into PEN. The IP addresses/ranges entered is not related to the number of computers that can connect to PEN. It is merely a way to verify that your organization is allowed to access PEN regardless of the number of licenses purchased or the number of computers that will be accessing PEN. If you are using DHCP assigned to you by your ISP to access PEN, you will have to update your PEN account each time your IP address changes. As a r
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