My system won let me delete a secretarys phone, and I think its because of something called BFS. What are BFS keys?
BFS (Busy Forward Status) keys can be pretty useful, and sometimes frustrating. In a way, they operate like DSS keys on a key system. A single key allows you to see when a phone is busy, and you can transfer calls to that station by pressing Transfer, then the BFS key.If you’re a secretary and you want any calls to the boss’s phone to come to your extension instead, just press the BFS key on your phone. It sets up his phone to forward all calls to you. You and anyone else who has a BFS key to it can see by the flashing BFS key that his calls are being forwarded. The frustrating part comes in when you try to copy a set that has a BFS key, relocate one of the sets using Automatic Set Relocation, or move the set. It just won’t work, and you get an error.Secretaries often don’t fully understand the BFS key a day or two after being instructed (maybe that’s my fault). They invariably get calls forwarded and can’t figure out why. I still like the key and recommend it for certain situations, b
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