Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

My support and maintenance contract for the OV/390 and/or OV/400 management product(s) is either expired or about to expire. How do I renew my support?

April 26, 2017contract expired maintenance Management OV support

0

10 Posted

My support and maintenance contract for the OV/390 and/or OV/400 management product(s) is either expired or about to expire. How do I renew my support?

1 Answer

0

10 Posted

A. Because of the collaborative nature of the EView/HP partnership, EView has been involved with many of the pre-sales engagements and product implementations. However, due to US privacy issues, full customer details are not available to EView to proactively engage current OV/390 or OV/400 customers. Therefore, it is strongly recommended that existing HP OV/390 and/or OV/400 customers contact EView Technology directly at +1 919 878 5199 or support@eview-tech.com to begin the renewal process to register the necessary product and hardware data. This will ensure customers their installation of EView products are fully supported and they will not see any disruption in service. Additionally, once you are registered in our support database, you will be eligible to be upgraded, free of charge, to the significantly enhanced EView/390z and/or EView/400i versions of the products.