My students disappeared from my gradebook (or Classlist). What could be happening?
There may be a name (or group or section) in the Search for: box, in which case ICON is displaying only those students who meet that criteria (sometimes no students meet the criteria). If this is the case, delete the item in the Search for box and click on the Search button. If this doesn’t solve your problem, contact ICON support at icon-support@uiowa.edu or 335-6139. If your students names have never appeared in your Grades List, you may need to activate your course. To do this, click on the Edit Course link on your course homepage, click Course Offering Information, and then click to place a checkmark in the IsActive? box, and then click Save.
There may be a name (or group or section) in the Search for: box, in which case ICON is displaying only those students who meet that criteria (sometimes no students meet the criteria). If this is the case click Clear Search. If this doesn’t solve your problem, contact the ITS Help Desk at its-helpdesk@uiowa.edu or 384-HELP. If your students names have never appeared in your Grades List, your site might not be tied to an official Registrar course number. If this is what you expect (e.g., for a group organization site or other non-academic use), see Adding People to Your Course to manually add both UI and non-UI users. If you are using a site for an official UI course, you should contact the ITS Help Desk (its-helpdesk@uiowa.edu or 384-HELP). Not having your course correctly tied to the Registrar’s system will cause problems when it comes time to report midterm and final grades.
