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My students are having trouble logging in to Blackboard. Who should they call?

April 26, 2017Blackboard logging students

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My students are having trouble logging in to Blackboard. Who should they call?

1 Answer

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• A. The online help desk, at phone ext. 2862, or email onlineclasses@palomar.edu. Blackboard uses Active Directory authentication, which means that a student must set a password in eServices BEFORE logging in to Blackboard. Most student login problems are solved by the student going to student eServices and setting or re-setting their password.