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My SkyFi wireless telescope controller is not working on battery power. What should I do?

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My SkyFi wireless telescope controller is not working on battery power. What should I do?

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Try changing the batteries (all of them!) Very rarely, a battery has a short-circuit inside it; this will prevent SkyFi from using the voltage supplied by the other batteries, even if the battery with the short is fully charged. Also make sure the batteries are inserted in the correct (+ and -) polarity orientation. If you’ve tried fresh batteries, and SkyFi is still not working, use a small electronics-sized Philips screwdriver to open the case. Inspect the wires going to the battery clips to make sure they have not become un-soldered. If you have a soldering iron, you can try re-soldering them yourself, or you can return it to us for repair.

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