My screen shows repeat entries after I entered and saved new data. What happened?
The data may have been entered more than once because it didn’t show up after you clicked the “save” button. After you click the save button, the new data is sent to the server and you are returned to the entry screen. To see the new entries, you must again go back to the edit or maintenance screen. When you do, the new data may not be visible because your browser cache may not be updated or refreshed. Do not enter the new data again because doing so creates repeat entries. Instead, press “F5” to reload or refresh your screen after which you should see the new data if it was entered and saved correctly.
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