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My scanner is displaying faint black boxes in the display screen. What is going on?

April 26, 2017Black boxes display displaying faint going scanner screen

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My scanner is displaying faint black boxes in the display screen. What is going on?

1 Answer

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Updating your firmware may correct this problem. From this website, select which scanner you are using. Once selected, click on the Downloads tab and then chose Firmware Updater. Closely follow the download instructions. If you are networked, this will have to be done by a system administrator. If problems persist, contact Technical Support at 800.827.9219.