My Reactor watch fogs up when it is exposed to water. How come?
While this problem is unusual, it can be caused by several factors. Most commonly, the watch has been immersed with the crown partially unscrewed, allowing a tiny amount of moisture past the seal. While Reactors are the only watches to have a screw-down crown that is water tight when unscrewed, it is good practice to check that the crown is tight before submerging the watch. In extreme cold conditions, the condensation may be caused by the humidity of the air inside the watch from when it was assembled or serviced. In most cases, simply warming the watch, such as by holding close to a light bulb for a few minutes, will correct the problem. Severe or more persistent fogging may indicate a more serious issue. In this case, the watch should be returned to us following the instructions on our Repair Service page.
