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My published Ignitable or Ignite Course plays back with a black screen (no images), but text, audio and the red arrow appear normal. How can this be fixed?

April 26, 2017audio Black course ignitable Ignite images plays published screen text

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Posted

My published Ignitable or Ignite Course plays back with a black screen (no images), but text, audio and the red arrow appear normal. How can this be fixed?

1 Answer

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Posted

Your color quality setting located in the Display Properties > Settings tab is not set to 32bit. To fix this issue select the 32bit color quality option and commit the change by clicking on the Apply button.