My proxy server configuration has to explicitly allow access to websites. What websites should I add to that configuration in order to allow IBM Support Assistant to work?
Ideally, you would want to add all IBM.com sites (i.e. *.ibm.com). If you must list explicit sites, the list should include the following:download.boulder.ibm.com — used by the “Updater” component of the Support Assistant www.google.com — used by the “Search” component of the Support Assistant www.ibm.com — used by the “Search” component of the Support Assistant www-1.ibm.com — used by the “Search” component of the Support Assistant www-128.ibm.com — used by “Search” for DeveloperWorks items www-925.ibm.com — used by the “Service” component of the Support AssistantDepending on the product add-ons which are installed, there may be additional servers that need to have access granted to them. In particular are the servers that host our on-line Infocenters and some of our other support resources. For reference, the following ones might also need to be added…publib.boulder.ibm.com publib-b.boulder.ibm.com www-306.ibm.com www-304.ibm.com www.lotus.com news.software.ibm.com www.redboo
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