My ping spiked for 10 seconds / my server crashed but no one elses did / im seeing strange things in my log files / i see dead people. Can i call you and discuss it for a few hours?
MartNet phone support is unavailable for general game server questions. ALL problems should be reported to support@martnet.com as soon as they happen, with any and all accompanying documentation, traceroutes, etc. This way, they are documented, shared amongst all staff, etc. We must reiterate: our support staff is here to troubleshoot MartNet equipment, not provide instruction in Linux. This is no different than the support provided for any other internet service. Webhosts don’t provide HTML classes, and we can’t explore the mysteries of gameserver coding. Calling the office every time Joe 33.6K connects with a ping of 240 is not the way to our good side…
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