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My personal computer is running very slow, crashes a lot, or has more pop-up ads than normal. What should I do?

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My personal computer is running very slow, crashes a lot, or has more pop-up ads than normal. What should I do?

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If your computer is running very slow, crashing a lot, or displaying more pop-up ads than normal, then it may infected with viruses and/or spyware. You should scan your computer for viruses and spyware using our recommended scanning procedure and remove any virus or spyware programs that are found. For more information, see Perform a Full Virus or Spyware Scan. Note: If you would like help cleaning your computer, then you may schedule an appointment with a Student Technology Assistant by going to http://department.monm.edu/is/sta and submitting a request.

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