My people are technically competent people whose presence is needed to run my operation during business hours. How do I handle this issue?
Some companies offered the classes after hours and they bought food and beverages that was brought in. The short duration of the class allowed people to do the business duties, get the training and still leave having eaten dinner by a reasonable hour. Other companies split the 3 hours and had the training on company time for 1.5 hours and on employee time for the other half. In cases where the presence of staff is required for running the business, either the department can be broken into two groups or classes can be held after hours (see above) or the classes can be held during the weekend, if practical.