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My patient does not answer the phone directly. How can I leave a HIPAA compliant message with someone else or a voice mail?

April 26, 2017answer compliant directly hipaa leave mail message patient phone Voice

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My patient does not answer the phone directly. How can I leave a HIPAA compliant message with someone else or a voice mail?

2 Answers

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Leave the minimum amount of information needed: your name, phone number and that you are from UCSF. A recommended best practice would be to obtain the patients preference for follow up or appointment communication at the initial point of contact.

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Leave the minimum amount of information needed, your name, phone number and that you are from UCSF. A recommended best practice would be to obtain the patients preference for follow up or appointment communication at the initial point of contact.