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My password is a combination of letters, numbers and symbols and ePrompter appears to have a problem with it. Why is this?

April 26, 2017appears combination ePrompter letters Numbers password problem Symbols

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My password is a combination of letters, numbers and symbols and ePrompter appears to have a problem with it. Why is this?

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A. For a password to work with ePrompter, it must use only letters and/or numbers – if it uses any non-alphanumerical symbols, it will not work with ePrompter.