My pass or farecard stopped working, and I haven used it up! What can I do?
• Monthly Passes will be honored for the remainder of the month, just show it to your operator. • The 7-Day Flex Pass will be honored for the remainder of its effective period, based upon the expiration date printed on the back, just show it to your operator. • A 7-Day Flex Pass without an expiration date will be punched and the card holder will receive an All-Day Pass. Stop by the RTA Customer Service Center at Tower City for card evaluation/replacement, or mail it to RTA (in an envelope provided by your operator or yourself) to: RTA PO Box 603607 Cleveland, OH 44103 and please be sure to include the non-working card and your exact return address. • For 5-trip farecards with more than one trip remaining, the card will be punched and the operator will issue an All-Day Pass. Stop by the RTA Customer Service Center at Tower City for card evaluation/replacement, or mail it to RTA (in an envelope provided by your operator or yourself) to: RTA PO Box 603607 Cleveland, OH 44103 and please be
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- My pass or farecard stopped working, and I haven used it up! What can I do?
