My parents faxed in my Verification documents and Florida Data Form yesterday, but PAWS still shows them as outstanding requirements. What happened to my documents?
A. If the status in PAWS was “Pending Review”, your document was received and scanned in as an electronic record where it will soon be reviewed by a Financial Aid Counselor to determine if it truely satisfies the outstanding requirement. If it does, the counselor will change the status to “Complete.” If there was a problem with the documents, you may see a status of “Pending – see RHACOM,” inwhich case you may receive a phone call from the Financial Aid staff (RHACOMM is a screen in our data system where staff members can record comments about a student problem or an action they have taken, etc.). If the status in PAWS is still “Required,” your documents may be in the que to get scanned electronically. During certain times of the year, it may take 3 to 5 days for incoming documents to get scanned and ready for a counselor to review. During those same periods it is not uncommon for the counselors to also need extra time to review the backlog of incoming documents. The last few weeks bef
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