My orders in Shipwire don’t include my customer contact phone #, how can I fix that?
A – By default PayPal Checkout does not require a contact phone number. If no phone # is provided then the order will be passed to Shipwire without it. In that case we use our support phone 650-561-4800. For best results you can configure your PayPal checkout to require the contact phone #. To do this follow these steps: 1 – Login to your PayPal account 2 – Go to “My Account – Profile” 3 – In the “Selling Online” section click on Update for “Website Preferences” 4 – In the “Contact Telephone Number” section select that a phone # is required.
