My order was cancelled due to “Quantity Limit Exceedance”. What does that mean?
If you receive a “Quantity Limit Exceedance” notification and was informed that your order was cancelled, that means our records indicate that the listed item(s) was either previously purchased under the same Customer account or using the same credit account, or shipped to the same address, and, with that purchase, the quantity limit for the listed item(s) has now been exceeded. If the listed item(s) in this notification was indicated as exceeding its quantity limit and was the only item(s) on the order, the order cannot continue processing, and would then be cancelled.
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