My OneTouch® Ultra®2 Meter is displaying ATE on the screen when I try to download. What do I do?
Should this error occur there is no harm to the meter or to the data stored in the meter. After two minutes, the meter will time-out and shut off and full function will be restored. To prevent this from happening in the future, remember to connect the USB Cable to your OneTouch® Ultra®2 Meter before selecting the Download Meter Button.