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My office reports are coming up short. Whats wrong?

April 26, 2017coming Office reports short wrong

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My office reports are coming up short. Whats wrong?

1 Answer

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Posted

Usually, you’re filtering out data that you shouldn’t be. Pull up the report in question, then click on the DEFINE button. Check the tabs for *ASTERISKS* next to them. (The asterisk means data is filtered out on that tab.) Click on any tab that has asterisks and see what is EXCLUDED. If it shouldn’t be, double-click on it to INCLUDED that data in the report. Also check the main tab for your time, server, and cashier ranges. Typically, they should be set to 1-9999. If they are not, correct the ranges. When you are finished, click on SAVE and EXIT. Rerun the report. If you are still off, call Team Howard for support. BACK TO TOP 11.