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My new laptop / camcorder battery is not working at all! Whats up?

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My new laptop / camcorder battery is not working at all! Whats up?

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New batteries are shipped in a discharged condition and must be charged before use. We generally recommend an overnight charge (approximately twelve hours) for Ni-Cd batteries and a 24 hour charge for Nickel Metal Hydride. Refer to your computer manual for charging instructions. Rechargeable batteries should be cycled – fully charged and then fully discharged – 2 to 4 times initially to allow them to reach their full capacity. (Note: it is perfectly normal for a battery to become warm to the touch during charging and discharging).

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