My neighbour regularly plays loud music late at night which causes disturbance to me. What can I do?
It is always advisable to speak to your neighbour over such a problem and try to resolve the issue amicably. If you cannot do this or have tried and been unsuccessful, you can contact Environmental Health Services (tel 01322 343374, email customer.services@dartford.gov.uk ) to report the matter. You will need to give your personal details which will be treated as confidential information. You should also start to list the dates, times and duration of the noise and the impact it has on you. The person causing the noise will be written to and although your name will not be mentioned, in many cases the person causing the noise will know or suspect the person that has made the complaint. If the situation does not improve, the Environmental Health Officer assigned to your complaint will endeavour to witness the disturbance. If the disturbance happens when the Civic Centre is closed, arrangements can be made to visit at the appropriate times. The Council will only be able to take formal acti